Having high-quality conference interpretation is key to the success of any multilingual event. Skilled interpreters ensure clear communication and understanding between speakers and participants who speak different languages. Choosing the right interpretation company to provide these services is therefore critical. This article provides five key factors to consider when selecting a conference interpretation provider.

I. Check Interpreter Qualifications and Experience

The first step is verifying that the interpretation company only employs highly skilled and experienced interpreters. Some key qualifications to look for include:

• Formal training and certifications in interpretation from reputable institutions
• Membership in professional associations like the International Association of Conference Interpreters (AIIC)
• 5+ years of full-time professional interpretation experience
• Subject matter expertise in your conference topic area

Be wary of companies who use interpreters without formal training or rely heavily on amateur interpreters to cut costs. Interpreting requires specialized skills on top of language fluency. Make sure potential providers give detailed backgrounds on their interpreters’ qualifications and areas of expertise.

II. Ensure Company Uses Industry Standard Equipment

The quality of audio equipment can make or break an interpreted event. Verify that the company uses equipment that meets industry standards, such as:

• Digital simultaneous interpretation systems compliant with ISO 20109
• High-quality, soundproof booths for each interpreter
• Multiple receiver & transmitter units for flexibility in room setups
• Clear, noise-free transmission even at long ranges

Ask to see photos of their equipment or visit an event they are currently interpreting to assess the setup. Beware of companies using consumer grade electronics or outdated technology as this leads to audio distortions, lags and fatigue for interpreters.

III. Confirm Logistical Experience and Capabilities

Even the best interpreters struggle without proper logistical support. Choose a company that demonstrates event planning experience for both consecutive and simultaneous interpretation. This includes:

• Having dedicated project managers to handle equipment, staffing, travel etc.
• Contingency planning for potential equipment issues, no-shows, or changes
• Ability to scale up from small meetings to large conferences with multiple tracks
• Flexibility to handle custom room layouts, virtual/hybrid events, conference calls etc.

Have them walk through a sample event plan to showcase their project management processes. An experienced provider should demonstrate forethought on troubleshooting risks and adjusting seamlessly to changes onsite.

IV. Review Costs and Provide Clear Requirements

Reputable interpretation firms are clear and upfront about pricing and can provide detailed quotes based on your provided requirements. When comparing companies, look out for:

• Itemized per diem rates for interpreters, equipment fees, travel expenses etc.
• Bulk pricing options for large events lasting multiple days
• Discounts for non-profits, charities or long-term clients
• No hidden fees or surprise upticks in cost after a quote is provided

Be as comprehensive as possible when providing information for a quote. This includes number of languages needed, attendee count, event duration, room specifics etc. Ask lots of questions if anything is unclear in the proposal and lock in pricing once finalized.

V. Check References and Recommendations

Verification from past clients provides insights that company marketing materials alone cannot. Reach out to 3-5 references provided and ask:

• How was the quality of interpretation and overall event execution?
• Was staff professional, adaptable to changes and responsive to issues?
• Did everything go according to plan within the intended budget?
• Would you use the company for future events?

Experienced interpretation firms should have multiple long-term clients willing to talk your team through past projects execution and company strengths. These discussions provide reassurance that a provider can deliver services up to your satisfaction.

Finding an exceptional yet affordable interpretation partner for your multilingual conference needs can appear daunting. However, by thoroughly vetting qualifications, technology capabilities, logistics experience and client references using the criteria above, you will be well on your way to identifying the right provider for a successful event. With good planning and an understanding of industry best practices, you will avoid communication confusion and bring clarity to diverse audiences when it matters most.

Don’t get lost in translation. Ensure seamless communication and inclusive understanding at your next multilingual event with Vibrad’s top-tier conference interpretation services. Our globally certified interpreters and cutting-edge equipment bring clarity across language barriers, so every word resonates. Connect with our dedicated team today to make your conference truly transcendental.